Alexandra Chesterfield is the Head of Behavioural Risk for the NatWest Group where she leads a team of behavioural scientists to help get better outcomes for employees and customers.
Alexandra is a behavioural scientist with a master's degree in Cognitive and Decision Science. She is a co-author of Poles Apart a book that explores the reasons why people can become divided and what steps can be taken to reduce hostility and facilitate understanding?
For four years, she was an elected Councillor in Guildford for the Conservative Party.
In Poles Apart, an expert on polarisation, a behavioural scientist and a professional communicator explain why we are so prone to be drawn into rival, often deeply antagonistic factions. They explore the shaping force of our genetic make-up on our fundamental views and the nature of the influences that family, friends and peers exert. They pinpoint the economic and political triggers that tip people from healthy disagreement to dangerous hostility, and the part played by social media in spreading entrenched opinions. And they help us to understand why outlooks that can seem so bizarre and extreme to us seem so eminently sensible to those who hold them. Above all, they show what practical and effective steps we can all take to narrow divisions, build respect for others, and create a greater degree of common understanding.