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Organizational Culture is Caught, not Taught

by Michael Arena, Rob Cross


May 15, 2022

Shifting culture within organizations is challenging. In part, because it reflects people’s values—their deeply held beliefs about what is good, desirable, and appropriate. Interactions can complicate matters further. When colleagues are embedded in informal networks with others who share and reinforce their values, they often become entrenched rather than open to new attitudes and behaviors. But it doesn’t have to be this way. ... (cont)

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