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Rob Cross

Rob Cross is the Edward A. Madden Professor of Global Leadership at Babson College in Wellesley, Massachusetts, Rob is also the co-founder and director of the Connected Commons, a consortium of over 150 leading organizations accelerating network research and practice.

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Organizational Culture is Caught, not Taught

by Michael Arena, Rob Cross

Compendium

May 15, 2022

Shifting culture within organizations is challenging. In part, because it reflects people’s values—their deeply held beliefs about what is good, desirable, and appropriate. Interactions can complicate matters further. When colleagues are embedded in informal networks with others who share and reinforce their values, they often become entrenched rather than open to new attitudes and behaviors. But it doesn’t have to be this way. ... (cont)