Many observers will look to the 'Tone from the Top" of an organization to assess culture. However it is also the "Echo from the Bottom" that is equally important.
Observations
Dec 28, 2022Santander UK was recently fined £108 million by the UK Financial Conduct Authority (FCA) after an investigation revealed "serious and persistent gaps" in its money laundering controls. According to the FCA, the bank failed to oversee more than 560,000 business customers properly between December 2012 and October 2017.
by Betsy Levy Paluck, Damon Centola
Compendium
May 15, 2022by Stephen Scott, Mark Cooke, Gary Cohn
Thoughts
Jul 07, 2020Compendium
Mar 26, 2019The Monetary Authority of Singapore has been a leader in emphasizing the importance of culture and, during 2018, took additional steps to solidify that role. Senior MAS officials continued to publicly discuss their views of culture, how it impacts risk management, and how technology can be impactful. MAS also proposed guidance for individual accountability, joining similar initiatives in the UK, Australia, and Hong Kong. ... cont
