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Do Consumers Trust AI?

by Starling Insights

Observations

Mar 08, 2024

In a recent article, J.D. Power provides a deep-dive into the results of its "2023 Banking and Payments Intelligence Report" on customer sentiment towards AI in banking. Based on input from 4,000 retail bank customers, the study authors found a significant level of skepticism with only 28% of respondents saying that they believed AI would make their lives better.

The 2023 Compendium is available now!

Now in its 6th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Peter Turchin: Why Societies Collapse

by Starling Insights

Observations

Oct 05, 2023

Earlier this year, author Peter Turchin published End Times, in which he lays out his ideas on how societies collapse and how this can be predicted through a study of historical cycles of unrest. Referring to himself as a "collapsologist,” Turchin identifies recurring trends that lead to societal and civil instability. His work draws on vast datasets in which he spies a common pattern: "an alternation of integrative and disintegrative phases lasting for roughly a century.”