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Managing Culture & Conduct for Good Governance

Culture is consistently seen as culprit amidst continuing risk governance failures among firms, as well as in troubling lapses on the part of the auditors and regulators relied upon to assure market integrity. Culture is thus considered to be a critical governance priority – for private and public entities equally – and particularly so in the financial sector.

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Building Culture from the Middle Out

by Starling Insights


Mar 29, 2024

In an article published in the MIT Sloan Management Review last month, Spencer Harrison (Insead) and Kristie Rogers (Marquette) explain how organizations can build culture from the "middle out," emphasizing the importance of middle managers for "enriching" corporate culture.

The 2023 Compendium is available now!

Now in its 6th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

MAS Fines Credit Suisse $4 Million for Governance Failures

by Starling Insights


Jan 12, 2024

The Monetary Authority of Singapore (MAS) has imposed a $3.9 million SGD civil penalty on Credit Suisse for its alleged failure to prevent misconduct by relationship managers in its Singapore branch. The penalty stems from accusations that employees provided inaccurate or incomplete post-trade disclosures to clients, resulting in those clients being charged higher than agreed-upon rates.