Key Themes

Science & Research

Innovation & Technology

Governance & Metrics

Transformational Leadership

Culture & Consequences

Community Views

Starling Insights features contributions from some of the top thought leaders from industry and academia.

Amy Edmondson

Professor Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support study of human interactions that lead to the creation of successful enterprises and the betterment of society. She studies leadership, psychological safety, and organizational learning.

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Gary Cohn

As Assistant to the President for Economic Policy and Director of the National Economic Council (2017-2018), Gary Cohn managed the US economic policy agenda, stimulating economic expansion, job creation, and wage increases through historic tax and regulatory reform. Prior to that he was the President and Chief Operating Officer at Goldman Sachs where he worked for more than 25 years.

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Klaas Knot

Klaas Knot is President of De Nederlandsche Bank and is the Chair of the Financial Stability Board. He is also a member of the Governing Council and the General Council of the European Central Bank, member of the European Systemic Risk Board, member of the International Monetary Fund's Board of Governors and a member of the Board of Directors of the Bank for International Settlements.

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Axel Weber

Axel Weber is the past-Chair of UBS and the past-President of the German Bundesbank and a member of the European Central Bank Governing Council from 2004 to 2011. He is a member of the Group of 30.

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All Community Views Compendium Contributors

Welcome to Starling Insights

A resource for and by the community of leaders, experts, and practitioners working to bring new ideas and tools to the governance and supervision of cultural, behavioral, and other nonfinancial risks and performance outcomes.

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The Era of Accountability

Deeper Dive

We are delighted to announce the release of "The Era of Accountability," featuring contributions from Jamie Fiore Higgins, author of #BullyMarket, and Dr. Edward Brooks of the Oxford Character Project.

This report, the second in our Deeper Dive series, discusses the rise of individual accountability in financial services, employees' new-found willingness to speak out against their employers when “tone from the top” is not consistent with lived-experience, and how leaders can survive and thrive in a new era of accountability.

Access the Report

Video Series

An Introduction to Psychological Safety by Amy Edmondson

We are excited to announce the launch of Psychological Safety at Work — a video discussion with Harvard professor (and Starling Advisor) Amy Edmondson on the origins of Psychological Safety as a field of research, how it affects organizational success, and what leaders can do to cultivate it.

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Observations

No Room for Complacency on Culture

Late last year, the Australian Prudential Regulation Authority (APRA) rolled out a risk culture survey to 18 regulated institutions after a successful risk culture survey pilot in early 2021.

Presentation on Starling's Top Takeaways to the 2022

In September 2022, Starling Founder & CEO Stephen Scott was invited to present at the "Online Course on Evaluation of Culture and Conduct Risk, which was hosted by the South East Asian Central Banks (SEACEN) Research and Training Centre and the Deutsche Bundesbank.

Observations

Wells Fargo Faces Diversity Hiring Probe

The US Department of Justice (DOJ) and the Securities and Exchange Commission (SEC) are investigating Wells Fargo’s diversity hiring practices after an explosive article from The New York Times alleged that the bank held fake interviews with “diverse” candidates.

Leading Ideas

How Behavior Spreads

Managing culture and conduct effectively requires a deep understanding of the science behind how behavior spreads across networks and entire organizations.

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Leading Ideas

Explore Psychological Safety

We bring you a collection of articles, videos, and related content on the topic of Psychological Safety. Psychological Safety is a phenomenon first described by Amy Edmondson of Harvard University and has since been embraced by the banking industry.

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Regulatory Trends Latest developments in the ways regulatory and supervisory bodies are addressing non-financial risk

All Regulatory Trends

Science & Research Understanding behavior, how it spreads, and identifying behavioral proclivities that anticipate outcomes

All Science & Research

Innovation & Technology How the adoption of new technologies and approaches are changing how nonfinancial risks are managed

All Innovation & Technology

Governance & Metrics Strengthening Governance can improve performance and risk outcomes - and will require new metrics and management approaches.

All Governance & Metrics

Transformational Leadership Driving performance while minimizing nonfinancial risk is key to driving growth and better outcomes

All Transformational Leadership

Culture & Consequences Examples from the headlines of how culture and behavior drive critical business outcomes.

All Culture & Consequences

Welcome to Starling Insights

The Era of Accountability

An Introduction to Psychological Safety by Amy Edmondson

No Room for Complacency on Culture

Presentation on Starling's Top Takeaways to the 2022

Wells Fargo Faces Diversity Hiring Probe

How Behavior Spreads

Explore Psychological Safety

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