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2020 UPDATE | Netherlands

2020 UPDATE | Netherlands

by Starling Insights

Starling Insights Editorial Board

May 04, 2020


“Human behaviour and governance are essential aspects in determining sound and ethical business operations,” argues De Nederlandsche Bank (DNB).1 As such, the DNB places high importance on monitoring the cultural aspects of its supervised institutions. This is reflected in Wijnand Nuijts’ kind Preamble to this report and in the introductory remarks to our report last year, which feature a detailed description the DNB’s pioneering use of behavioural science in bank supervision. 

The DNB performs on-site inspections relating to governance, behaviour, and culture. It looks in particular at the impact of organizational structure at the group level, group dynamics in evidence among people, and the mindset that they reflect in their words and actions. In conducting its assessments, the DNB combines qualitative and quantitative methods of investigation including desktop research, surveys of staff, interviews with executives, and boardroom observations. 

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