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Elevating Culture & Conduct Risk Management

Elevating Culture & Conduct Risk Management

by Loretta Yuen

EVP and Group Head of Legal & Regulatory Compliance, OCBC

May 17, 2021

Compendium

“Culture” has been a buzzword in recent years. However, this term is still a vague concept for many. At OCBC, we understand “organisation culture” to mean the corporate values, attitudes and conduct of an organisation.

A positive culture that encourages the right behaviours can effectively misconduct. It is therefore imperative that banks get culture right. A strong and sound culture can help to reduce litigation and regulatory enforcement risk that may arise from conduct failings.

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