“Culture” has been a buzzword in recent years. However, this term is still a vague concept for many. At OCBC, we understand “organisation culture” to mean the corporate values, attitudes and conduct of an organisation.
A positive culture that encourages the right behaviours can effectively misconduct. It is therefore imperative that banks get culture right. A strong and sound culture can help to reduce litigation and regulatory enforcement risk that may arise from conduct failings.
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