Social capital, networks, relationships, shared norms, and trust among people is what holds organizations together, McKinsey stated in a recent article. Research on social capital has revealed its clear benefits for both individuals and organizations.
These benefits include lower turnover, improved performance, increased knowledge transfer, greater innovation, faster career mobility, and more. As such, it is critical for business leaders to treat social capital the same way they would treat financial capital: systematically and intentionally.
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