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Australian Prudential Regulation Authority

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ANZ Acknowledges Slow Reform Progress

by Starling Insights

Observations

Oct 11, 2024

In recent comments to the Sydney Morning Herald, ANZ's Mark Whelan, Head of Institutional Lending, admitted to the bank's slow progress in addressing non-financial risks over the past five years.

The 2024 Compendium is available June 11th!

Now in its 7th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Culture, Conduct & Putting Customers at the Centre: The Hayne Royal Commission 5-Years On

by Anna Bligh

Compendium

Jun 11, 2024

February 2024 marks five years since the Royal Commission into Misconduct in the Banking Superannuation and Financial Services Industry report. Regulatory changes driven by the recommendations, governmental reforms, and the Australian Banking Association's revised Banking Code of Practice have reshaped the industry's conduct and culture. Enhanced accountability, new protections, and a focus on customer interests over profits have become central themes in the sector's evolution​​.