Novartis Professor of Leadership and Management at Harvard Business School
Professor Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support study of human interactions that lead to the creation of successful enterprises and the betterment of society. She studies leadership, psychological safety, and organizational learning.
“When anyone’s voice can be mission critical, it’s imperative that people are willing to take on the interpersonal cost of speaking up to raise concerns and questions as a means of identifying problems immediately, before they cause physical or economic harm.”
Amy Edmondson pioneered the concept of Psychological Safety and its critical role it plays in allowing teams and entire organizations to function at a high level.
Psychological Safety describes a state where people feel comfortable voicing their concerns and challenging authority. It does not describe an environment where there is no conflict. Rather, Psychological Safety takes place in an environment where constructive conflict is encouraged, addressed openly, and managed productively.
Teams and organizations that demonstrate high levels of psychological safety are better able to cope with challenges and avoid risks of group think and blind spots.
Compendium
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