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Wells Fargo Reaches $3.7b Deal with US CFPB

by Starling Insights


Dec 29, 2022

Wells Fargo has reached a $3.7 billion deal with the Consumer Financial Protection Bureau (CFPB) to resolve allegations that it harmed more than 16 million people with deposit accounts, auto loans, and mortgages. According to the CFPB, the bank illegally assessed fees and interest charges on loans for cars and homes, leading some vehicles to be repossessed unlawfully.

The 2022 Compendium is available now!

Now in its 5th year, Starling's Compendium features over 60 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

UK FCA to Introduce New Consumer Duty of Care

by Starling Insights


Dec 10, 2021

The UK Financial Conduct Authority (FCA) is concerned that financial services don't always work well for consumers and, in fact, it observed a number of common practices by some firms that cause consumer harm.