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Starling Insights features contributions from some of the top thought leaders from industry and academia.

Amy Edmondson

Professor Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support study of human interactions that lead to the creation of successful enterprises and the betterment of society. She studies leadership, psychological safety, and organizational learning.

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Axel Weber

Axel Weber is the past-Chair of UBS and the past-President of the German Bundesbank and a member of the European Central Bank Governing Council from 2004 to 2011. He is a member of the Group of 30.

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Peter Routledge

Peter Routledge is Canada's Superintendent of Financial Institutions.

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Andrea Enria

Andrea Enria was Chair of the Supervisory Board of the European Central Bank (ECB) from 2019 to 2024. Before that he was the first Chairperson of the European Banking Authority from March 2011.

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Culture, Conduct & Putting Customers at the Centre: The Hayne Royal Commission 5-Years On

by Anna Bligh

Compendium

Jun 11, 2024

February 2024 marks five years since the Royal Commission into Misconduct in the Banking Superannuation and Financial Services Industry report. Regulatory changes driven by the recommendations, governmental reforms, and the Australian Banking Association's revised Banking Code of Practice have reshaped the industry's conduct and culture. Enhanced accountability, new protections, and a focus on customer interests over profits have become central themes in the sector's evolution.

All Tags In Focus Personal Liability & Accountability