The culture/conduct-risk supervisory agenda persisted throughout 2018 and will expand in 2019. If anything, persistent bank conduct scandals in the news headlines have resulted in an increased energy around this topic among bank regulators in most major markets.
The dialogue regarding culture and conduct risk has shifted away markedly from past years’ focus on whether culture was a relevant supervisory matter to a clear consensus view that it is. Focus now is on how supervisory attention to this matter is best operationalized, and what firms are expected to do to better measure and manage culture and conduct risk.
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