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Opening Letter to the 2025 Compendium

by Stephen Scott

Compendium

Jun 23, 2025

Problematizing culture is a prerequisite for effective risk governance and supervision. Organizational culture in the financial sector must be treated as a solvable problem rather than a tolerated issue. Regulators demand firms govern culture risk effectively, yet provide limited guidance. Problematization is essential to translate vague cultural concerns into operational, measurable governance practices, strengthening both risk management and supervisory resilience.

The 2025 Compendium is available!

Now in its 8th year, Starling's Compendium features 21 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

2024 COMMENTS & CONTRIBUTIONS | Culture Matters: Introduction

by Starling Insights

Compendium

Jun 11, 2024

The Boeing 737 Max incident highlighted significant cultural issues within the company. The FAA found a disconnect between leadership and employees regarding safety culture, with employees fearing retaliation for reporting safety concerns. This case underscores the critical link between culture and behavior risk, emphasizing the need for a robust safety culture and effective communication channels to prevent misconduct and ensure psychological safety​​.