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Over the last 3 years at the FCA we have been exploring outstanding issues that are preventing the adoption of healthy cultures in financial services, encouraging leaders to reflect on their firms’ cultures, and act to transform them for the better. Our engagement with academics, industry in place to increase diverse representation within organisations—but, while this is important, the leaders and other multi-disciplinary experts has led to the consensus that, while there is no one-size-fits-all culture, a healthy culture shares common elements.

The focus of these remarks is going to be on company purpose, but first we will explain what we mean by safe, diverse, and inclusive.

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