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WHY CULTURE MATTERS | Industry-Wide Culture Problems Requiring Long-Term Solutions

WHY CULTURE MATTERS | Industry-Wide Culture Problems Requiring Long-Term Solutions

by Starling Insights

Starling Insights Editorial Board

Apr 10, 2018

Compendium

Continued scandals at banks have led many to conclude that conduct and culture problems are not an issue of just errant individuals – “rogue employees”– nor are they idiosyncratic to any single bank. Rather, there is a growing consensus that the industry is beset by a systemic problem: this concern is not “a few bad apples” but a problem with the “barrels” themselves.1

Mark Carney is one of many regulators who have picked up on that metaphor: “the succession of scandals means it is simply untenable now to argue that the problem is one of a few bad apples. The issue is with the barrels in which they are stored.”2

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