Chris Wollard was the the interim CEO of the UK Financial Conduct Authority (FCA) between March and September 2020, leading UK regulation through the initial phases of the COVID-19 pandemic. He led the FCA’s immediate response to the pandemic, including relief for mortgage and credit consumers, and the successful court action to settle business interruption insurance liabilities. His final role for the FCA was to chair the Review of Unsecured Credit (The Woolard Review) published in February, 2021. At New Year 2021, he was awarded a CBE by HM the Queen for services to financial regulation and fintech.
Subsequent to this interview, it was announced Chris had joined EY as a Partner and Chair of its Global Financial Services Regulatory Network. He is expected to lead EY's EMEIA financial services regulatory capabilities and to chair the EY Global Financial Services Regulatory Network. Mr. Woolard will also become a non-executive trustee of Which?, the UK Consumers’ Association.