2018 was a very significant year for the Irish banking sector, and one in which the focus on culture and conduct intensified.
In a series of speeches during the early part of the year, Director General of the Irish Central Bank Derville Rowland identified this priority — and also acknowledged that the Central Bank of Ireland (CBI) was conducting a review of the five main Irish retail banks. She foreshadowed CBI’s use of behavioral models and its focus on the banks’ leadership.1
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