There is continued momentum emphasizing individual accountability and personal liability for senior managers.
Compendium
Jun 23, 2025Collective decision making is a fact of modern industrial societies, and the assignment of individual “accountability” for collective decisions is, more obviously every year, a bogus exercise which few take seriously. This slogan, hard to definitively track down but widely attributed to an IBM training manual from the late 1970s, seems to effectively summarise a lot of people’s anxieties about artificial intelligence in general management.
Observations
Dec 11, 2024In a letter sent to the CEOs of superannuation trustees last month, Australian Securities and Investments Commission (ASIC) Commissioner Simone Constant demanded that the executives resolve longstanding customer service failings.
Observations
Sep 20, 2024
