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Superminds & Supervision

Superminds & Supervision

by Tom Malone

Professor of Management, MIT

May 04, 2020


When asked by the media why anyone would risk their career by engaging in the misconduct chronicled at Wells Fargo, former CEO John Stumpf voiced a frustration that is common in C-suites and boardrooms among many firms, and in most industries, worldwide: “I don’t know how to explain human behavior." That inability cost Mr. Stumpf his job, tens of millions of dollars in punitive fines, cries of derision from the public and Congress... (cont)

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