At the World Economic Forum meeting in Davos last week, Salesforce CEO Marc Benioff predicted that, going forward, businesses will increasingly integrate AI agents into their workforce, as reported by Axios.
Benioff highlighted AI's growing role, noting that Salesforce's "Agent Force" has boosted productivity by resolving 5,000 additional support inquiries weekly. "We are really moving into a world now of managing humans and [AI] agents together," Benioff said.
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