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Culture & Conduct Risk: The Normalization of Deviance

Culture & Conduct Risk: The Normalization of Deviance

by Starling Insights

Starling Insights Editorial Board

Jul 29, 2021

Observations

A panel discussion on "Conduct & Culture: Drivers of Financial Crime,” recently hosted by Regulation Asia, examined a prevailing assumption, among financial sector firms and regulators: that misconduct problems can be discovered only after they occur. This ‘detect and correct’ mindset is being challenged by emerging trends towards a ‘predict and prevent' approach to managing conduct risk in organizations. 

Panelists included Kate Miller, Head of Conduct & Behavioural Analysis at Standard Chartered Bank; Jason Lee, Managing Director for Legal and Regulatory matters at Singapore sovereign wealth fund, Temasek; and Wendy Ennis, Head of Financial Crime Compliance at Mox Bank. The discussion was moderated by London School of Economics professor of organizational psychology, Tom Reader.

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