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Culture & Consequences

Examples from the headlines of how culture and behavior drive critical business outcomes.

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The Costs of the Hayne Commission

by Starling Insights


Apr 15, 2024

In the aftermath of Australia's Royal Commission into Misconduct in the Banking, Superannuation, and Financial Services Industry, banks have implemented significant structural changes. According to research by Macquarie Securities, this has led to a 2.4% average annual increase in operating costs between 2018/19 and 2021/22, while revenue saw a modest 0.5% rise.

The 2023 Compendium is available now!

Now in its 6th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

NYCB Takes New Investment and Overhauls Leadership

by Starling Insights


Mar 11, 2024

New York Community Bancorp (NYCB) is raising more than $1 billion from investors and shaking up its leadership team in an attempt to ease fears about its ability to stay afloat.