In a recent article in the MIT Sloan Management Review, Amy Edmondson, a professor at Harvard Business School, and Per Hugander, a strategic adviser on leadership and organizational culture, explain how skeptics can be engaged in culture interventions by utilizing "perspective-taking.'
Perspective-taking occurs when an individual actively attempts to step outside their own perspective to "see" another person's viewpoint, motivations, and emotions. In teams, this practice "offers skeptics — along with everyone else — a way to engage, enabling a climate where candid, accurate, useful information can be shared in a goal-oriented way, ultimately fostering effective problem-solving," they wrote.
This content is available to paid Members of Starling Insights.
If you are a Member of Starling Insights, you can sign in below to access this item.
If you are not a member, please consider joining Starling Insights to support our work and get access to our entire platform. Enjoy hundreds of articles and related content from past editions of the Compendium, special video and print reports, as well as Starling's observations and comments on current issues in culture & conduct risk management.
Join The Discussion