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Psychological Safety

Bank regulators are asking whether employees feel free to issue challenges when faced with questionable management instructions or peer conduct.

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UK FCA: Speak-Up Culture Prevents Firm Failures

by Starling Insights


Dec 06, 2023

In a speech at a recent conference, Sheree Howard, Director of Risk and Compliance Oversight at the UK Financial Conduct Authority (FCA), emphasized the importance of fostering an environment where employees feel empowered to speak up and challenge their superiors. Howard argues that such a culture, which some would describe as having "psychological safety," is essential to stop companies from failing.

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Proven Tactics for Building Psychological Safety

by Starling Insights


Apr 26, 2023

In late 2021, a group of researchers studied what actually works to improve psychological safety in the workplace. The study sought to investigate managers' behaviors and to uncover what might keep people from speaking up. The researchers also wanted to discover interventions that had effectively served to create a psychologically safe work environment.