Bank regulators are asking whether employees feel free to issue challenges when faced with questionable management instructions or peer conduct.
Observations
Dec 06, 2023In a speech at a recent conference, Sheree Howard, Director of Risk and Compliance Oversight at the UK Financial Conduct Authority (FCA), emphasized the importance of fostering an environment where employees feel empowered to speak up and challenge their superiors. Howard argues that such a culture, which some would describe as having "psychological safety," is essential to stop companies from failing.
Observations
Apr 26, 2023In late 2021, a group of researchers studied what actually works to improve psychological safety in the workplace. The study sought to investigate managers' behaviors and to uncover what might keep people from speaking up. The researchers also wanted to discover interventions that had effectively served to create a psychologically safe work environment.
