In a recent interview published in Forbes, NatWest Internal Audit Group's Alexandra Chesterfield, Head of Behavioural Risk, and Chris Spedding, COO, explained how Chesterfield's team is utilizing behavioral science to innovate in the internal audit function.
"The purpose of the team is to reduce the risk of poor outcomes for the organization and our stakeholders arising from behavioral root causes," Chesterfield said. "The value we provide is to help pre-empt future issues and support the bank’s sustainable growth."
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