In a recent interview published in Forbes, NatWest Internal Audit Group's Alexandra Chesterfield, Head of Behavioural Risk, and Chris Spedding, COO, explained how Chesterfield's team is utilizing behavioral science to innovate in the internal audit function.
"The purpose of the team is to reduce the risk of poor outcomes for the organization and our stakeholders arising from behavioral root causes," Chesterfield said. "The value we provide is to help pre-empt future issues and support the bank’s sustainable growth."
This content is available to paid Members of Starling Insights.
If you are a Member of Starling Insights, you can sign in below to access this item.
If you are not a member, please consider joining Starling Insights to support our work and get access to our entire platform. Enjoy hundreds of articles and related content from past editions of the Compendium, special video and print reports, as well as Starling's observations and comments on current issues in culture & conduct risk management.