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Behavioral Science

In recent years, bank regulators have looked to behavioral science to better assess conduct norms, propensities and risks among firms.

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Video | "The Normalization of Deviance"

by Amy Edmondson, Gillian Tett, Jamie Fiore Higgins

Video

Dec 04, 2024

In this video installment, we explore the concept of "normalization of deviance," and its implications for managing complex organizations. (10 min)

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The 2024 Compendium is available June 11th!

Now in its 7th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

An Interview with Dr. Terri Patterson

by Dr. Terri Patterson

Compendium

Jun 11, 2024

Personality-related traits can predispose individuals to deviant behavior, influenced by dynamic situational factors. Polarization can escalate from healthy debate to mass movements. Human memory and experiences are context-dependent and dynamic. Understanding behavior involves assessing circumstances under which an individual may pose a risk, shifting from binary judgments to threat management frameworks​​.