The shift to remote work has advanced the future of work by five to ten years, argues Michael Arena, VP for Talent Development at AWS and a pioneer in applying organizational network analytics to workplace goals and challenges.
Prior to the pandemic, only 5% of US employees worked virtually. That number skyrocketed to more than 60% in May 2020. In the course of that time, companies experienced significant changes to their internal social connections. Arena’s work highlights two types of ’social capital’ that are relevant in this regard.
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