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ING Lays Out a System for Behavioral Risk Management

ING Lays Out a System for Behavioral Risk Management

by Starling Insights

Starling Insights Editorial Board

Aug 19, 2022

Observations

Managing Culture & Conduct for Good Governance Behavioral Science Transformational Leadership Innovative Approaches

In a recent report from ING, past-Starling advisor Mirea Raaijmakers and her co-authors explore how an understanding the drivers of behavior is critical to managing risk, and sustaining the social role of banking in society.

Behavior is everything people do that others can perceive, they write. And behavioral risk relates to the way people behave in an organization and what it is that drives these behaviors. Using a behavioral risk lens means viewing an organization as a social system.

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