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Middle Managers: The New Front Line

Middle Managers: The New Front Line

by Starling Insights

Starling Insights Editorial Board

Oct 05, 2022


Middle managers — those sitting between frontline team leaders and senior leadership — have had to deal firsthand with the upheaval caused by the covid pandemic, the "great resignation," and the more general social turmoil of the past two and a half years. Some report experiencing more pressure at work over the course of this challenging time than they’ve ever faced before.

“Managers are not only responsible for driving business results,” Elizabeth Gaito, Head of Talent Experience at Salesforce, said. “They’re on the front lines with their teams, supporting their emotional and psychological wellbeing, keeping company culture alive, and navigating the challenges of ‘work from anywhere’.”

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