In a recent interview with the Taiwan Banker, Starling co-Founder and COO, Erich Hoefer, and Director of Research, Cameron Lawrence, discussed the current regulatory focus on non-financial risks — including those stemming from culture and conduct.
"Seeking to manage employee conduct risk without addressing culture is unlikely to achieve desired outcomes," they said. However, many firms turn exclusively to strengthening controls, adding processes, and adopting stricter surveillance to manage these risks.
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