ICYMI: Last week, Starling Insights and the Chartered Banker Institute hosted a webcast discussing how banking practitioners are seeking to drive culture change in the financial sector. The conversation focused on the differing responsibilities across the three lines, the application of behavioral science, and the promise of technology.
Moderated by Erich Hoefer, Co-Founder & COO of Starling, the event featured four panelists: Mark Cooke, Former Group Head of Operational Risk at HSBC and a Starling Advisor; Alexandra Chesterfield, Group Head of Behavioural Risk at NatWest Group; Ian Henderson, Bank Non-Executive Director and a Trustee at the Chartered Banker Institute; and Andrew Shiels, a Trustee at the Chartered Banker Institute.
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