A Starling Insights Deeper Dive Report

Supervisors on Supervision

Public Exposure Draft

Dame Susan Rice

Former Chair

UK Financial Services Culture Board

Picture of Dame Susan Rice
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Contributions to the Supervisors on Supervision Stocktake

What does culture mean in the supervisory context?

1.1.1a There is recognition among stocktake participants that culture lacks a commonly agreed-upon definition, which makes it difficult to discuss, examine, or assess.

“[After the Crisis,] everyone talked about culture as important — but they couldn’t define it. That made it impossible to assess or improve in any structured way.”