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An Interview with Randal Quarles

An Interview with Randal Quarles

by Randal Quarles

past-Vice Chair for Supervision, Federal Reserve Board

Jun 07, 2023

Compendium

Q: This series of reports has tracked global trends in the governance and supervision of non-financial risks — culture and conduct risks chief among them. To begin, do you have a general view on these trends that you might offer?

A: As the founder and chairman of an asset management firm, and a serial investor in a variety of financial companies, I’m keenly aware that the most important aspect of a high-performing firm is its culture, and that building and maintaining a strong culture focused on making a fair long-term profit is probably the single most important task of a financial firm’s leadership. It is also, though, a very difficult task to make culture analyzable, measurable, and replicable — which makes it very hard to supervise. The challenge for bank examiners is how to assess a firm’s culture, and a management team’s work in fostering that culture, in a way that doesn’t simply devolve into vague, subjective, personal preferences — which are as likely to be wrong as right. 

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