In a recent interview with Time, BNY CEO Robin Vince discussed ongoing efforts to reshape the 240-year-old institution, focusing on breaking down internal silos, rethinking organizational culture, and investing heavily in AI-driven transformation.
Since becoming CEO in 2022, Vince has pushed to unlock latent potential within the firm's diverse businesses. "Clients have a lot of respect for BNY... but they were a little frustrated with us that we kind of weren't living up to our own potential," he said. The solution has involved reorganizing around shared client relationships, creating a firm-wide ownership culture, and rethinking how different business units collaborate, Vince explained.
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