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Could Surveillance Make Quiet Quitting Worse?

Could Surveillance Make Quiet Quitting Worse?

by Starling Insights

Starling Insights Editorial Board

Sep 26, 2022

Observations

Trust vs. Surveillance Voting with their Time Purpose & Belonging Trust Culture & Consequences

America’s bosses are facing backlash in their bid to monitor employees working from home, with a view to managing risk and assuring productivity. In the battle against "quiet quitters,” firms are turning to sophisticated surveillance tools. The effectiveness of these technologies, however, is uncertain and may prove counterproductive.

According to Brian Kropp, vice president of HR research at Gartner, one in three medium-to-large U.S. companies has adopted some type of employee surveillance system since the start of the pandemic, despite the patchy evidence for the effectiveness of workplace surveillance.

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