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Trust vs. Surveillance

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UK FCA Questions Banks About Messaging

by Starling Insights

Observations

Oct 19, 2022

The UK Financial Conduct Authority (FCA) is asking several significant global banks for more information about their staff’s use of private messaging services. While the watchdog has not yet launched a full-blown probe, sources say it may do so at a later point.

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Employee Communications Surveillance: a Growing Challenge

by Starling Insights

Observations

Dec 22, 2021

JPMorgan Chase & Co. is nearing a deal to pay a $200 million fine, and admit that it failed to properly monitor employees’ messages, in the first settlement to emerge from a regulatory investigation into how banks oversee traders’ chats across company and private communications tools and platforms.