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Beyond Accountability? Culture, Information and Structure

by Daniel Davies

Compendium

Jun 23, 2025

Collective decision making is a fact of modern industrial societies, and the assignment of individual “accountability” for collective decisions is, more obviously every year, a bogus exercise which few take seriously. This slogan, hard to definitively track down but widely attributed to an IBM training manual from the late 1970s, seems to effectively summarise a lot of people’s anxieties about artificial intelligence in general management.

The 2025 Compendium is available!

Now in its 8th year, Starling's Compendium features 21 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

2025 UPDATE CHAPTER 1 - Trust Crisis

by Starling Insights

Compendium

Jun 23, 2025

Trust erosion now constitutes a critical governance risk across sectors. Reputational capital is volatile, procedural legitimacy insufficient, and institutional performance under scrutiny. The 2025 Edelman Trust Barometer and supporting data reveal systemic conduct risk, generational disillusionment, and a shift in public expectations toward ethical alignment and accountability. Restoring trust demands structural adaptation, not superficial messaging.

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