In a recent interview with Bloomberg, Jamie Dimon, Chairman & CEO of JPMorgan Chase, asserted that artificial intelligence (AI) will drastically impact the workplace, especially so at JPMorgan.
Dimon said that artificial intelligence (AI) has the potential to replace human roles in various sectors, as has occurred with several technological revolutions in the past. However, at least at JPMorgan, affected employees will be redeployed in different capacities. “We expect to be able to get them a job somewhere local in a different branch or a different function if we can do that, and we’ll be doing that with any dislocation that takes place as a result of AI,” Dimon said.
AI also has the opportunity to drive massive improvements in productivity and efficiency. As such, AI will be integrated into every JPMorgan process, Dimon said.
He also called for regulatory guidelines to govern AI usage and prevent misuse by bad actors in the ecosystem. This comes as regulators and legislators globally consider how to develop and administer such rules to minimize risk without stifling innovation.
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