Observations
Jun 04, 2025In a blog post published earlier this week, UK Financial Conduct Authority (FCA) CEO Nikhil Rathi and UK Information Commissioner John Edwards highlight how the FCA and the Information Commissioner's Office (ICO) are collaborating to help firms "innovate confidently."
Observations
Mar 08, 2024In a recent article, J.D. Power provides a deep-dive into the results of its "2023 Banking and Payments Intelligence Report" on customer sentiment towards AI in banking. Based on input from 4,000 retail bank customers, the study authors found a significant level of skepticism with only 28% of respondents saying that they believed AI would make their lives better.
