Regulators at two key U.S. financial regulators – the Office of the Comptroller of the Currency (OCC) and the Consumer Financial Protection Bureau (CFPB) – are considering additional sanctions against Wells Fargo. Reportedly, this comes after the perception that the firm has been too slow to compensate victims and address underlying weaknesses in business practices.
The bank’s issues stem from a pervasive culture, under prior management, where hitting sales targets was the most important element of success. The bank ended up enrolling customers in millions of phony accounts and products, sometimes charging unnecessary fees or harming credit ratings in the process.
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