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Alexandra Chesterfield

Alexandra Chesterfield is the Head of Behavioural Risk for the NatWest Group where she leads a team of behavioural scientists to help get better outcomes for employees and customers.

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The Value of Outsiders, Inside: How Organisations Can Better PRE-EMPT Unwanted, Unanticipated and Undesirable Outcomes

by Alexandra Chesterfield

Compendium

May 15, 2022

As part of the Edelman Trust Barometer, a global survey of 34,000 respondents in 28 markets, nearly six in 10 believed capitalism was doing more harm than good. The same survey shows most people not only expect but demand business to move beyond corporate decision-making and take a stance on broader issues including climate change, income inequality, diversity and immigration etc. Business is no longer seen as a distinct and separate domain but part of the social fabric. ...cont