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Understanding behavior, how it spreads, and identifying behavioral proclivities that anticipate outcomes

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Does Diversity Training Work? We Don’t Know — And Here Is Why

by Starling Insights

Observations

Jan 11, 2023

In a Washington Post article last month, Starling Advisor Betsy Levy Paluck, a professor of psychology and public and international affairs at Princeton, calls for collective action to determine which diversity training methods are efficacious, if any.

The 2022 Compendium is available now!

Now in its 5th year, Starling's Compendium features over 60 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

Culture & Conduct Risk in Banking: Achieving a Better Standard of Care

by Stephen Scott, Tom Reader

Compendium

May 15, 2022

Behavioral risk management in banking is most typically an exercise in applied hindsight: we investigate misconduct only after it is discovered to have taken place, and then revise rules and procedures to aim at known past problems, rather than targeting potential future troubles. This ‘detect & correct’ mindset has resulted in of billions of dollars in punitive fines across the industry worldwide over the last decade. Estimates put the figure at some $700 billion ... (cont)