In a recent study from the Boston Consulting Group and MIT Sloan Management Review—based on a global survey of more than 2,000 managers and interviews with 18 executives—finds a surprising benefit of AI: the majority of businesses that effectively implement the technology see tangible cultural gains, including increased team morale, collaboration, role clarity, and more.
Deploying AI effectively improves both efficiency and decision-making. This in turn inspires confidence among teams, making it easier for teams to learn and collaborate on a more open and honest human level. And these beneficial cultural effects don’t end at the team level: they can extend across the entire organization. The outcome is greater trust and an increased willingness to double down on related investments.
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