The Starling Compendium Contributors

Adam D. Fine conducts research at the intersection of psychology, law, public policy, and criminology.

Alexandra Chesterfield is the Head of Behavioural Risk for the NatWest Group where she leads a team of behavioural scientists to help get better outcomes for employees and customers.

Professor Edmondson is the Novartis Professor of Leadership and Management at Harvard Business School, a chair established to support study of human interactions that lead to the creation of successful enterprises and the betterment of society. She studies leadership, psychological safety, and organizational learning.

Ann Pendleton-Jullian is a Fellow at the Stanford Center for Advanced Study in the Behavioral Sciences. She is a writer, architect and educator whose work explores the interchange between culture, environment, and technology.

Antoine Ferrere is Global Head of Behavioral and Data Science at Novartis.

Benjamin Van Rooij is a Professor of Law and Society at the University of Amsterdam School of Law and the Director of the Center for Law and Behavior. He studies and teaches about the interaction between law and behavior. His current research focuses on individual differences in compliance, toxic corporate culture, and assumptions about behavioral change.

Damon Centola is the Elihu Katz Professor of Communication, Sociology and Engineering at the University of Pennsylvania, where he is Director of the Network Dynamics Group. He is also a fellow of the Center for Advanced Study in the Behavioral Sciences at Stanford University. Author of two books, most recently Change: How to Make Big Things Happen, his research centers on social networks and behavior change.

Greg Medcraft was Director of the Directorate for Financial and Enterprise Affairs of the OECD from November 2017 to July 2021 contributing guidance, strategy and support for the Directorate’s policy and standard-setting work for financial and commercial enterprises.

James Hennessy is a senior vice president and senior advisor in the Supervision Group at the New York Fed. Since 2014 he has led the bank's Governance and Culture Reform Initiative.

John Seely Brown “JSB” was the Chief Scientist of Xerox Corporation until April 2002, and director of the renowned Xerox Palo Alto Research Center (PARC) until June 2000.

Mark Cooke joined HSBC in 2014 as Group Head of Operational Risk. In that role, Mark led a team of risk officers across the firm’s global footprint, overseeing non-financial risks such as compliance breaches and staff misconduct, before taking a sabbatical in 2020. Earlier, Mark held senior leadership roles at Barclays and UBS in risk, finance and operations. Today he is Chairman of ORX, the financial services industry association for Operational Risk Management.

Michael Arena is the Vice President of Talent & Development for Amazon Web Services (AWS).

Mirea Raaijmakers is the former Global Head of Behavioral Risk for ING. Mirea joined ING in 2017 and was appointed to her current role in August 2018. Prior to ING she worked for the Dutch Central Bank (DNB) where she developed and executed the supervision on Behaviour & Culture.

Nicholas Christakis directs the Human Nature Lab at Yale University, and is the Co-Director of the Yale Institute for Network Science. He is the Sol Goldman Family Professor of Social and Natural Science, appointed in the Departments of Sociology; Medicine; Ecology and Evolutionary Biology; and Biomedical Engineering at Yale University.

Rob Cross is the Edward A. Madden Professor of Global Leadership at Babson College in Wellesley, Massachusetts, Rob is also the co-founder and director of the Connected Commons, a consortium of over 150 leading organizations accelerating network research and practice.

Simon Wills is the Executive Director of ORX. ORX, the Operational Risk Exchange, is the largest operational risk management association in the financial services sector.

Sir John Kay is a Professor of Economics at the London School of Economics and a Fellow of St John's College, Oxford. His interests focus on the relationships between economics and business.

Starling's team of editors provide review and analysis of current trends and developments in the industry.

Stephen spent a 25-year career in risk management and corporate intelligence, providing clients with insights into the causes of organizational dysfunction or under-performance.

Tom Noon is Counsel and Assistant Vice President at the Federal Reserve Bank of New York.

Dr Tom Reader is an Associate Professor of Organisational Psychology at the London School of Economics. He directs the Masters of Science in Organisational and Social Psychology and he leads a Masters in Science and Executive course on Organisational Culture. Tom is also a chartered psychologist (MA and PhD, University of Aberdeen; Leverhulme Fellowship).

Tom Tyler is the Macklin Fleming Professor of Law and Professor of Psychology at Yale Law School as well as a Founding Director of The Justice Collaboratory. Professor Tyler’s research explores the role of justice in shaping people’s relationships with groups, organizations, communities, and societies.

Wies Wagenaar is a social psychologist and serves as the Global Head for the Centre of Expertise for Behaviour, Ethics & Compliance Learning for ABN AMRO. She started her career as a crisis management consultant.

Wijnand Nuijts is the Manager Supervision for Governance, Culture, and Organizational Behavior for the Dutch National Bank.