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Normalization of Deviance

A term popularized by Diane Vaughan to describe the tendency for cultural norms to deviate or drift from correct or proper behavior and to then become normalized in an organizational culture.

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What is Conduct Risk?

by Stephen Scott, Tom Reader


Jun 07, 2023

One of us (Tom) is a professor of organizational psychology whose work focuses on questions of culture and resilience. This incorporates empirical inquiry into organizational safety and accidents, risk and conduct, decision-making and whistleblowing, and the workplace values and practices that tie to outcomes for organizations and their leadership, whether successful or otherwise.

The 2023 Compendium is available now!

Now in its 6th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.