Many observers will look to the 'Tone from the Top" of an organization to assess culture. However it is also the "Echo from the Bottom" that is equally important.
by Amy Edmondson, Gillian Tett, Jamie Fiore Higgins
Video
Dec 04, 2024In this video installment, we explore the concept of "normalization of deviance," and its implications for managing complex organizations. (10 min)
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by Sally Dewar
Compendium
Jun 07, 2023by Betsy Levy Paluck, Damon Centola
Compendium
May 15, 2022Observations
Mar 05, 2022Following the recent spate of company failures, the UK's Financial Reporting Council (FRC) has called on firms to keep a close eye on company culture. “A series of company collapses linked to unhealthy cultures — whether that be BHS, Carillion, Greensill, or Patisserie Valerie — have demonstrated why cultivating a healthy culture, underpinned by the right tone from the top, is fundamental to business success,” said Sir Jon Thompson, chief executive of the FRC.
