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Resilience & Culture

Disruptions to businesses and their supply-chains, triggered by the Covid pandemic and now geopolitics, have placed a premium on firms’ ability to achieve and demonstrate ‘resiliency.’ This includes the resiliency that is contingent upon firm culture and human capital management, for which new formal disclosure requirements are being established.

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Revolut Launches Behavioral Science Team

by Starling Insights


Sep 14, 2023

Banking sector regulators have taken to emphasizing the importance of culture to the conduct among firms, and the outcomes that result. In many instances, such outcomes have represented consumer harms and risks to financial stability. Now, so-called “neo-banks” and other fintech firms are facing scrutiny akin to that experienced by the entrenched incumbents they hope to disrupt.

The 2023 Compendium is available now!

Now in its 6th year, Starling's Compendium features over 40 contributors from across the industry as well as detailed analysis of the latest trends in culture & conduct risk supervision.

NY Fed Holds Culture Conference

by Starling Insights


Jun 21, 2023

Yesterday, the Federal Reserve Bank of New York held its first in-person Governance and Culture Reform Conference since the covid pandemic began, featuring panels with guests such as Michael Barr, Vice Chair for Supervision at the US Federal Reserve Board, and Damian Williams, US Attorney for the Southern District of New York.